Find quick answers in our FAQ Help Center — your go-to guide for product info, orders, and more. We’re here to make your shopping experience smooth and simple.
Got questions? Explore our most popular questions for instant answers and helpful tips. We’ve covered the essentials to guide you with ease.
Yes, all our products are made with gentle, natural ingredients that are safe for sensitive skin.
No, we only use plant-based oils and essential oils — no synthetic fragrances or colors.
Orders are typically processed within 1-2 business days and delivered within 3-7 days, depending on your location.
Absolutely! All Samroaf products are cruelty-free and never tested on animals.
Keep your soaps in a cool, dry place and allow them to dry between uses to extend their life.
Yes, we offer free shipping on all orders above a certain amount. Check our shipping policy for details.
Once your order is shipped, you’ll receive a tracking link via email to follow your delivery in real-time.
Currently, we only ship within [your country], but we’re working to expand our delivery options soon.
You can enter your discount code at checkout in the “Promo Code” box before completing your purchase.
No, only one discount code can be applied per order.